Solemn After-sales Service Commitment
We have a professional after-sales service team. No matter which region its products are sold to, that region would have special after-sales personnel, and offices and repair stations will also be built in that region, helping users to select models, design and train operators, so that they will master the theories, technical features of the single props and ground operation specifications.
We provide on-site underground installation guide until the worker can operate independently, sends personnel to visit its customers irregularly to get users’ comments on use, solves problem in a timely manner when any issues arise, repairs or replaces the product timely during product warranty periods and normal application period, and dispatches corresponding personnel to customers’ sites anytime upon receiving customers’ notice, so as to ensure users’ production.
In an honest, pragmatic and innovative spirit, Zhengchang serves customers and satisfies users wholeheartedly.
Shandong Zhengchang Coal Mine Machinery Co., Ltd. (formerly known as Zibo Boshan Zhengchang Coal Mine Machinery Co., Ltd.) is located in the hinter heart of ancient state of Qi (dynasty name in ancient China) of Shandong province, enjoying an advantaged geographical location and convenient transportation. The company covers an area of 45,000 m2, employs more than 200 people and has powerful and advanced production, processing and detection devices as well as a sound quality assurance system.
Zhengchang mainly produces a complete specifications of mining single hydraulic props, prop disassembly machines, light emulation pumps, series of water ring vacuum pump (gas drainage pump) scrapers, crushers, three-function valve experiment table and other coal mine machine devices under the brand of Xinchang. Besides, Zhengchang also boasts the “Coal Mine Safety Mark Permit”, “Production License” and “Designated Coal Industry Supporting Product Manufacturer” issued by national authorities. Over the years, Zhengchang has been named “Advanced Enterprise with Trustworthy Product Quality” by the National Technology Supervision Bureau, “Contract-honoring & Promise-keeping Enterprise” by the Quality Association, etc.
In a principle of “Guaranteed Quality, Reputation Foremost, User First, Warm Service”, we warmly welcome you!
